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Contact Us
Need help with Mr. O Casino? Email support@mro-casino.click and provide enough information for the support team to understand your question. Support can assist with account matters, payments, technical issues and responsible gambling requests.
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How to get in touch by email
To contact the support team, send your message to support@mro-casino.click. Use a clear subject line and explain what you need help with. Providing complete information in your first message can help the team review your request more efficiently.
In this review
You can write to support about common matters including:
- Account access, account details and verification questions
- Deposits, withdrawals and other payment-related concerns
- Questions about applicable bonus terms and conditions
- Technical problems, errors or difficulties using the website
- Responsible gambling requests, including help with taking a break or managing your play
To help support respond faster, include the email address or username linked to your account, a short description of the issue and any relevant screenshots. Do not send your password or other unnecessary security information by email. If a screenshot contains sensitive details, remove or cover them before attaching it.
The team will review your message and usually reply within 24 hours, although response times can vary depending on the subject and information required. If you are following up, reply to your original message where possible so the conversation can be reviewed together.
